Contact
Contact the Curious Gardens Team on hello@schweppecurtisnunn.com
Covid-19 Policy & Procedures
The team behind Curious Gardens want you to have an enjoyable and safe experience. Please read our Covid 19 Policy and Procedures to ensure a safe and comfortable time for all patrons, artists and crew.
-
This is an outdoor event, which will go ahead rail, hail or shine so please dress for the weather. For your comfort, you may wish to bring blankets / cushions
-
Curious Gardens is working in adherence to current guidelines in relation to outdoor festivals and live events.
-
Please do not attend if you are feeling unwell or have any Covid-19 symptoms, information on Covid 19 symptoms can be found here.
-
You are required to follow all HSE and Government guidelines. By booking a ticket to attend Curious Gardens you will be asked to confirm in advance, a few days prior to the event if you; have symptoms of COVID-19, are self-isolating or restricting your movements, are waiting results of a COVID-19 test or have recently returned from travel abroad and should be quarantining
-
In the event of an incident of COVID-19, we are obliged, under HSE guidelines, to share the following information with the HSE for contact tracing purposes: your name, the date of your visit, a contact telephone number, the number of guests in your party (pod). Information on the lead contact may be shared with the HSE for up to 28 days following your visit
-
If you wish to change the name of the lead contact for your pod ticket, you must contact TakeYourSeats at info@takeyourseats.ie to change the lead contact name
-
If you begin to feel unwell at the event, please make yourself known to the on-site medic
-
Please download and update the Covid-19 Tracker App
-
We will have a dedicated Covid 19 Compliance Officer on site
-
All pod ticket holders will be assigned a dedicated picnic bench, 2m socially distant from other tables, for your time at Curious Gardens
-
Patrons are asked to wear a mask / face covering when moving around the site, where social distancing is not possible and while queueing for food / toilets
-
Masks / face coverings can be removed when patrons are at or alongside their picnic table. Children under 13 are not required to wear a mask
-
Please remember to use good respiratory etiquette; wash your hands properly and often with soap and water or alcohol hand sanitiser, cover coughs or sneezes with a tissue or your sleeve, keep at least 2 metres (6.5 feet) away from people are not in your pod (social distancing)
-
Contactless ticket scanning will be available, please have a printed / mobile version of your ticket ready for scanning ready when you arrive
-
Due to social distancing, limited seating will be allocated in the spoken word tent on a first come, first served basis
-
Hand sanitising stations will be available throughout the venue
-
Dedicated cleaners will disinfect high contact areas
-
Patrons must abide by the directions of the security and stewarding team, failure to do so may result in eviction
Terms & Conditions
-
This is an outdoor event, which will go ahead rail, hail or shine so please dress for the weather, for your comfort you may wish to bring blankets / cushions
-
Each pod ticket will have their own dedicated picnic bench for the duration of the event
-
Under 18s must be accompanied and supervised by a parent / guardian
-
Line-up and schedule subject to change
-
Due to social distancing, limited seating will be allocated for the spoken word tent on a first come, first served basis
-
Tickets must be booked in advance through our official ticket seller TakeYourSeats and are only valid when purchased from TakeYourSeats
-
Contactless ticket scanning will be available, please have a printed version / mobile version for scanning ready when you arrive. Each pod member will be issued with a ticket with an individual barcode
-
When purchasing a ticket you must include the name and contact details for a lead contact for your pod for contact tracing details
-
This ticket is non-transferable. If you wish to change the name on the lead contact for your ticket, you must contact TakeYourSeats at info@takeyourseats.ie to change the lead contact name for your pod
-
Patrons must abide by the directions of the stewarding and security team, failure to do so may result in eviction
-
Please leave the venue quietly and use bins provided and ‘leave no trace’
-
Please bring photo ID, the lead contact ticket holder’s name and ID must match
-
Please do not attend if you are feeling unwell or have any Covid-19 symptoms
-
In the event of an incident of COVID-19, we are obliged, under HSE guidelines, to share the following information with the HSE for contact tracing purposes: your name, the date of your visit, a contact telephone number, the number of guests in your party (pod)
-
Information of the lead contact may be shared with the HSE for up to 28 days following your visit. Please note that no other information will be shared by the company with the HSE and it will be deleted within three months of your visit unless you request otherwise
-
All audience members are required to remain socially distant from other pods / tables
-
Gates will open at 12 noon. The first act in Doneraile Estate starts at 12.30 and at 1pm in Emo Court. The last act will finish at 21:30 in both locations.
-
Last entry is at 8pm, the last act will finish at 21.30
-
Tickets are non-refundable, unless in the event of government restrictions on outdoor events / mass gatherings due to Covid 19 that prevent the event from going ahead, in which case a full refund will be issued by our ticketing partner TakeYourSeats to the person who purchased the pod ticket
-
By purchasing a ticket to this event, you agree to adhere to our Covid 19 Policy and Procedures (see above) and any further Covid 19 policies or procedures that are put in place at the time of the event, if government guidelines for the presentation of outdoor festivals and live events change
Privacy Policy
This Privacy Notice describes the personal data we collect, how it is used and shared, and what rights you have in this regard. The Privacy Notice applies to any personal data collected about you by or on behalf of Schweppe Curtis Nunn Ltd, the organisers of the event Curious Gardens, when you visit our website (https://schweppecurtisnunn.com/) or use the websites of other companies we work with to provide you with tickets and other services to deliver events we produce.
The purpose of this notice is to let you know what personal information we collect and use in connection with the Services. Treatment of your personal information is governed by;
-
The Irish Data Protection Acts 1988 to 2020,
-
EU General Data Protection Regulation 2016
-
EU Privacy and Electronic Communications and Regulations 2003
If you have any questions about our use of your personal information, please contact hello[at]schweppecurtisnunn.com
Personal Data We Collect and Process
We collect and process various types of personal data about you in connection with the Services. The personal data we collect and process about you are usually restricted to personal data you provide to us directly for one of the following reasons:
Nature of personal data processed
Cookies data
The IP address of your ISP connection, The previous website address from which the you reached us, including any search terms used, Google analytics data showing the traffic of visitors around this web site (for example pages accessed and documents downloaded), the type of web browser and operating system used by the website visitor
General Query Email addresses
Email addresses, names
Ticket sales
Name, email, phone number, postal address, credit card details
In addition, we may process contact details of staff, contractors, venue management, press and publicity or funder officials through their use of our Services.
How And On Which Legal Basis We Use Personal Data
We use the personal data we collect particularly for:
Marketing
Sales and Customer Service
We will process personal data on the legal bases of :
-
The performance of a contract or at your request processing prior to entering into contract
-
Compliance with legal obligations
-
Your consent
Sharing With Third Parties
We will share some of your data with companies or contractors who work on our behalf to deliver the Services. These companies are our data processors.
These companies include
-
Take Your Seats Ltd, who provide our ticketing and online merchant services
-
Google Ireland Ltd, who provide IT support to our company, including our email and information security arrangements
-
Other Parties When Required by Law, or As Necessary to Protect Our Users and Provide Our Services.
We may use and share your personal data as we believe is necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, our employees or agents or users, to detect, suppress or prevent fraud or where otherwise required or permitted by applicable law or legal process, including responding to a search warrant or other legally valid requests from public and government authorities (which may include lawful access by governmental authorities, courts or law enforcement agencies). We may also share personal data of artists with third parties, such as External Assessors or Arts Council officials to allow us to perform the curation and consideration of submissions.
Your personal data will not be subject to automatic decision-making.
You are not obliged to provide your personal data to us (neither statutorily nor contractually). However, if you decide not to provide your personal data, we may not be able to (fully) provide our Services to you or to fulfil your inquiries.
Personal Data Retention Time
We will keep your personal data for as long as it is needed to fulfil the purposes for which it was collected and in order to comply with legal or regulatory requirements. Except where required by law or to meet specific operational purposes, personal data will be deleted within three months.. More detail on the retention periods of specific forms of data is available by contacting hello@schweppecurtisnunn.com
Sharing of Personal Data
We may share your personal data with:
-
Business partners who carry out the services you requested (e.g. sponsors, contractors, credit card payment service providers)
-
Service providers that provide services on our behalf (e.g. IT service providers, data analytics companies, marketing service companies, and venue managers); and
-
Other parties when required or permitted by law, as necessary to protect our users, or in connection with a corporate transaction.
We may provide aggregated personal data, and data with personal identifiers removed, to third parties such as sponsors to describe how our customers are using the Services. We also may share personal data about you with third parties whenever you consent to or direct us to.
More detail on our data processors is available by contacting hello@schweppecurtisnunn.com
Online Advertising and Cookies
We and other companies that provide and other services who assist in the provision of our Services may use cookies. We use cookies to collect and analyse information on site performance and usage, to provide social media features and to enhance and customise content
General information about how cookies work can be found on https://www.cookiehub.com/about-cookies
Your Data Subject Rights
Your Right Of Access. You have the right to ask us for copies of your personal data stored by us. This right always applies. There are some exemptions, which means you may not always receive all the personal data we process.
Your Right To Rectification. You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete personal data you think is incomplete. This right always applies.
Your Right To Erasure. You have the right to ask us to erase your personal data in certain circumstances.
Your Right To Restriction Of Processing. You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your Right To Object To Processing. You have the right to object to the processing of your personal data by us in certain circumstance. You may opt out of receiving commercial email, text message, and other electronic messages from us (excluding transactional messages) by following the instructions contained in those messages.
Your Right To Data Portability. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.
Your Right To Withdraw Your Consent. Where the processing of your personal data is based solely upon your consent, you have the right to withdraw your consent at any time. If you decide to withdraw your consent we will stop processing your personal data for that purpose. This will not impact on the legality of any processing undertaken by us prior to the withdrawal of your consent.
Your Right To Lodge A Complaint. You can also lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes your rights under applicable data protection law. The Irish supervisory authority can be contacted at: www.dataprotection.ie. You can also contact your local supervisory authority if you live in a different EU country.
Data Security
We have in place physical, electronic and organisational procedures to protect personal data in our custody and control against loss, accidental or unlawful destruction, theft and unauthorised access, use, modification and disclosure.
If you would like to know more, you can contact hello@schweppecurtisnunn.com and we can provide additional important information about our data security practices, links to third party sites, children’s privacy, and international transfers of personal data.
Other Important Information
Children’s Privacy. We do not knowingly collect any personal information from children under the age of 16 without parental consent, unless permitted by law. If we learn that a child under the age of 16 has provided us with personal information, we will delete it in accordance with applicable law.
Links to Third-Party Sites. Our Services may link to third-party websites and services that we do not operate and are outside of our control. We are not responsible for the security or privacy of any information collected by other websites or other services. Please exercise caution and review the privacy statements applicable to the third-party websites and services you use.
International Transfers. Please be aware that information you provide to us or that we obtain as a result of your use of the Services may be collected in your country and subsequently transferred to, maintained and processed in Ireland, or another country by us or our data processors for the purposes mentioned above in accordance with applicable law. We may also transfer your personal data to third countries outside the European Union (“EU”) or the European Economic Area (“EEA”), which may provide lower standards for data protection as your country of residence, in particular the United States of America (“USA”). While transferring your personal data to third countries we will ensure that the recipients provide appropriate safeguards, relying upon Standard Contract Terms.
Information on the safeguards used in particular transfers and the means by which you may obtain a copy of them will be available from hello@schweppecurtisnunn.com
Changes to Our Privacy Notice.
We may modify this Privacy Notice from time to time. We will notify you of changes by posting changes here, or by other appropriate means. Any changes to the Privacy Notice will become effective when the updated Privacy Notice is posted on the Services and you were informed on the changes of our Privacy Notice.